1.What is the City of Mason Employment Center?
2. How do I use the Employment Center?
3. How long does it take to submit an application?
4. What do I do if I have a problem submitting my application?
5. I did not complete my application, how can I finish it?
6. I cannot remember my id and/or password, how can I retrieve it?
7. Who can view my information?
8. I have completed my application, where can I find out what happens next?
9. How do I get my test results?
 
1. What is the City of Mason Employment Center?

The City of Mason Employment Center is the job information center for the City of Mason, OH. The Employment Center provides information on available jobs and provides a method for job seekers to submit their applications to the City of Mason. The Employment Center is available at anytime, and all applications are immediately available for screening by the Employment Center personnel.
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2. How do I use the Employment Center?

To use the Employment Center follow these steps:
  • Click Job Opportunities.
  • Select the method you would like to use to search for jobs.
  • Click the job's title to view the job description.
  • Carefully read the job description. If you meet the qualifications for the job, click the link to apply for the job. If not, click on the Job Opportunities link and select a different job.
  • If a job you are interested in does not list the location you want, then there are no openings for that position at that location
  • Provide your personal information and answer the Prescreen Questions. The prescreen questions are questions selected by the City of Mason and are used to ensure job seekers meet the necessary qualifications before providing an application.
  • Complete the application. The application gathers pertinent information to include job skills and interest. In addition, it provides a file upload feature for uploading a resume ( ** Note: The file size cannot exceed 100 KB and must be in the correct format (Word Document, Rich Text File, Text File, HTML, or PDF)**.)
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3. How long does it take to submit an application?

To submit an application and have it considered as complete, you must complete two (2) steps; the personal information/prescreen, and the application. The entire process takes about 60 minutes. Items to be considered before starting the process:

  • You will be provided with a User ID and Password on the second page. Please remember these in case you have to return to the site to complete the application process.
  • If you plan on uploading a resume, ensure that it does not exceed 100 KB, and the information within the resume is current.
  • Complete each part of the online application. Your application will not be considered until each part of the application process has been completed.
  • Provide as much information as possible.
  • Allow yourself at least 60 un-distracted mintues to complete the application process.
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4. What do I do if I have problems submitting the application?

If you are having problems submitting your application or have questions during the application process, contact Technical Support at 1-800-856-0217 Ext 5. Technical support is available Mon - Fri from 8am to 5 pm Central time. There is a voice mail system available for after hours calls. If you should call after hours, leave a voice mail message with your name and phone # along with a brief reason for the call and someone will contact you during normal business hours.
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5. I did not complete my application, how can I finish it?

If you did not complete your application, click on the following link:

Completing an incomplete application

This page will allow you to log into the Employment Center and continue the application process.
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6. I cannot remember my id and/or password, how can I retrieve it?

If you cannot remember your User ID and/or password, click on the following link:

Forgot your UserID and/or Password

If an email address was provided during the application process, the email address can be entered and submitted. The User ID and Password will be sent to that address. Once received, go to the Completing an incomplete application page and log in.

If you did not provide an email address, you can contact Technical Support at 1-800-856-0217 Ext 5. Technical support is available Mon - Fri from 8am to 5 pm Central time. There is a voice mail system available for after hours calls.
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7. Who can view my information?

The information obtained from your application may be viewed by the City of Mason Human Resources Department and/or a designated hiring manager for the position(s) that you have applied to. This information is strictly confidential. Email addresses that are entered by the applicant as part of the application will only be used by the City of Mason for the following reasons:
  • For retrieval of a forgotten UserID and/or Password;
  • To send notifications during the application process;
  • To contact an applicant about their application status.
Email addresses are not shared with any third party for any reason.
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8. I have completed my application, where can I find out what happens next?

Upon completion of the application process you will be shown a document titled "What Happens Next". It is a good idea to print this information. Should you lose this information you can click the incomplete application button and then login with your UserID and Password. If you have completed the process, you will be shown the "What Happens Next" information for the position you have applied for.
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9. How do I get my test results?

Many of the positions require you to take a Written Examination that is administered by the City of Mason at a city facility. These scores will be posted on this site for you to view. Click on the Test Results button after the date provided on the day of the test. If the position is listed, then the scores have been posted for that position. Just click the 'Get your test score' link to enter your information to retrieve these results.